Call for Wine sales representatives are knowledgeable about the wine industry, steeped in passion for wine and are professional experts with proven sales experience and exceptional phone acumen. We thrive on continued education for management and sales reps alike, and we believe that meeting your staff, tasting your products and understanding your culture are critical components in truly standing behind what we sell for you.
For every client, we will come to your winery, meet the winemaker and staff and learn everything you have to tell us about each wine. We bring this real-world experience back to our work, and integrate it into our calls to educate your customers and ultimately build incremental sales that will rapidly evolve into its own core business unit.
Each new Call for Wine employee goes through an extensive training program, including winery training, industry trending updates, call monitoring and additional sales skills coaching. And now, starting in 2010, Call for Wine employees will begin certification as Level I Inside Sales Professionals at the WISE (Wine Industry Sales Education) Academy in Napa.
Not just an outstanding sales channel, we will take any issue a customer may bring up straight to you so you can provide prompt, proper service to your loyal followers. We update billing and shipping addresses as we talk with your customers, and often reactivate former wine club members and obtain new members to build your club. Our sales representatives can update customer information for your wine club shipments, to include shipping addresses and new credit card data for any that have expired. We provide information on winery events, assist with scheduling tours and visits and point customers to you live and in-person whenever possible.
With Call for Wine, you gain your very own inside sales and client service team that won’t take up any space in your office or tasting rooms!
"Wine is the celebration of life and always complements special company and fine food…I come in every day excited to share that celebration with customers – again and again!"
- Steve M., Call for Wine Sales Rep
"I remember the first time I called a customer the woman said "Oh I love your wine!" and then shouted to her husband, "Honey! It's Flora Springs Winery! They're calling us!" I knew then this would be a great job."
- Donnie V., Call for Wine Sales Rep
"It's great to work with people who are as passionate about wine as I am. At Call for Wine this passion is transformed into knowledge through conversations with customers, wineries, and coworkers. It’s a great feeling to be able to share both the passion and knowledge with other people while facing all the other challenges of the sale."
- William M., Call for Wine Sales & Operations Manager
