Our in-depth knowledge of Do Not Contact and privacy preference legislation lets us provide a complete approach to regulatory compliance.
Call for Wine Compliance Summary
• We maintain a Do Not Call policy and send it to clients upon request
• We train all employees on the Do Not Call laws
• We maintain the state and federal Do Not Call lists
• We maintain a company-specific Do Not Call list
• All of our employees check phone numbers against all relevant Do Not Call lists prior to placing calls
We truly focus special attention to keep your customer databases the most accurate and up-to-date in the industry:
• Manage company-specific or internal Do Not Call lists
Proper management of a company-specific DNC list is a critical element of compliance. We implement tools such as date stamping, upload and scrub receipts, and reporting detail for more effective management.• Thorough training on the Do Not Call laws
All Call for Wine employees know the correct procedures for compliance with Do Not Call laws. We provide training to all of our outbound calling staff to ensure that we fulfill the federal requirement for DNC training.• Current on DNC regulations
We keep up-to-date on laws and regulations through consistent access of regulatory information.
The National Do Not Call Registry has removed a significant portion of the calling public from calling campaigns for the direct marketing industry. The FTC and the FCC eliminated nearly all meaningful exemptions to the National Do Not Call Registry except one — the Established Business Relationship (EBR) exemption. The federal government allows direct marketers to call consumers for up to 18 months following the last transaction, and 3 months from last inquiry. State laws regarding this exemption vary from as little as no exemption to up to 18 months. Correctly utilizing this exemption allows Call for Wine to safely call customers and prospects, and helps you maintain telemarketing as a viable and profitable means of selling products or services.
