With our in-depth knowledge of Do Not Contact (DNC) and Privacy Preference legislation you can rest assured that your customer contacts are handled in full compliance with all current regulations.
Call for Wine Privacy Summary
- We maintain a strict DNC policy which is available to clients upon request
- We train all employees in the DNC laws
- We maintain current state and federal DNC lists
- We maintain a company-specific DNC list
- Our employees check phone numbers against all relevant DNC lists prior to placing calls
We go to great lengths to ensure that your customer database is the most accurate and up-to-date in the industry with regard to Do Not Call (DNC) legislation by:
Managing company-specific or internal DNC lists
Proper management of a company-specific DNC list is critical to compliance with current legislation. We implement tools such as date stamping, upload and scrub receipts, and reporting detail for more effective management.
Thoroughly training our Reps on the DNC laws
All Call for Wine sales reps are fully versed in the correct procedures for compliance with Do Not Call laws. We provide training to all of our outbound hospitality staff to ensure that we fulfill the federal requirement for DNC training.
Remaining current on DNC regulations
We remain up-to-date on all current laws and regulations by providing all employees with constant access to regulatory information.
The National Do Not Call Registry has removed a significant portion of the public from availability for purposes of calling campaigns. The FTC and the FCC eliminated nearly all meaningful exemptions to the National Do Not Call Registry except for one — the Established Business Relationship (EBR) exemption. The federal government allows direct marketers to call consumers for up to 18 months following the last transaction, and 3 months from last inquiry. State laws regarding this exemption vary from as little as no exemption to up to 18 months. Correctly utilizing this exemption allows Call for Wine to safely call customers and prospects, and helps you maintain outbound hospitality as a viable and profitable means of selling products or services.